Claude and other AI assistants

What it does

An AI assistant connected to Konvoi can look things up in your workspaces: vehicles, drivers, fines, documents, fuel, positions and trips, maintenance, reports. It answers with links into Konvoi. It reaches only the workspaces you pick, with your own role there.

It can also propose changes, such as assigning a fine, updating vehicles, saving a place or scheduling a report. Nothing changes until a person approves the proposal. Two things go through without one: adding a file to the inbox, which Konvoi then reads like a mailed document, and asking a dashcam for footage.

Before you start

Your workspace needs Dispatch and AI clients switched on. Konvoi switches them on for you: ask [email protected].

Connect Claude

1. In Claude, open Settings › Connectors and choose Add custom connector.
2. Paste the server address: https://konvoi.ai/api/mcp.
3. Sign in to Konvoi. Pick All workspaces with Dispatch or Only these workspaces, leave Propose changes on if it may propose changes, and choose Allow.
4. Ask it something, for example: "Which trucks have an inspection due this month?"

The steps for ChatGPT, Claude Code, Cursor and VS Code are in Konvoi under Dispatch › Connect.

Approving a change

When the assistant proposes a change, the proposal waits in Dispatch. If the assistant supports it, you can also approve or reject it in the chat. Some changes, such as sending a message to a driver or merging vehicles, only a workspace admin can approve, and only in Konvoi.

Disconnecting

• You: on your Konvoi account page, under AI clients, choose Disconnect.
• A workspace admin: under Dispatch › Connect, choose Remove next to a connection. It keeps working for that person's other workspaces.
• Changing your password or signing out everywhere disconnects every assistant at once.

Konvoi Workshop and Konvoi Orders

Each has its own connector with its own sign-in. A Konvoi connection never reaches them:

• Konvoi Workshop: https://workshop.konvoi.ai/api/mcp
• Konvoi Orders: https://orders.konvoi.ai/api/mcp

Your data

The assistant's provider, for example Anthropic for Claude, handles what Konvoi sends it under its own privacy policy. Konvoi logs which tools were called, never your conversation. The details are in the privacy policy on konvoi.ai, under "Connecting an AI assistant".

In the app, this article opens from the ⓘ link next to the screen it explains.

Still a question? Ask it from that ⓘ link in the app, or mail [email protected].